This report provides key findings from consumer survey data from Poland and gives an analysis at the operator level. It covers fixed broadband,...
This report provides key findings from consumer survey data from Australia and gives an analysis at the operator level. It covers fixed broadband,...
This report provides key findings from consumer survey data from Germany and gives an analysis at the operator level. It covers fixed broadband,...
This survey report presents and analyses trends for New Zealand’s operators in customer satisfaction, customer usage and take-up of...
Fixed broadband churn is a key metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator and...
This report provides key findings from consumer survey data from the USA and gives an analysis at the operator level. It covers fixed broadband,...
This data set summarises the most relevant fixed broadband customer experience KPIs for major operators in 24 countries based on primary...
This report assesses how fixed broadband providers can add value to their connectivity services by incorporating services related to consumers’...
All operators examined in this report are aiming to increase customer satisfaction by improving their home Wi-Fi service, but some are building on...
After more than a year of negotiation, Vodafone and CK Hutchison, owner of Three UK, announced on 14 June 2023 that they had reached an agreement to...